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Terms & Privacy

Terms & Conditions

Welcome to Waggon. By creating an account or using the Waggon app, you agree

to the terms below. If you do not agree, please do not use the app.

1. Who we are

Waggon is operated by Aeigan Intelligence Private Limited. These Terms

govern your use of the Waggon mobile application and related services.

2. Eligibility

You must be at least 18 years old and hold a valid driving license to book

a self-drive vehicle through Waggon. Hosts listing a vehicle must be its

legal owner or have written authorization to list it.

3. Bookings and self-drive rentals

  • Vehicle availability, pricing, and location are set by the host and shown

in the app at the time of booking.

  • A booking is confirmed once accepted through the app, as shown in your

booking status.

  • You are responsible for the vehicle's condition, traffic violations, and

any damage during your rental period unless covered by an applicable

policy.

  • Please inspect the vehicle and report any existing damage before starting

your trip.

4. Host responsibilities

  • Hosts must list accurate vehicle details, valid documents, and honest

photos.

  • Vehicles are reviewed and approved by our team before appearing in search

results.

  • Hosts are responsible for keeping their vehicle's documents (RC,

insurance, permit where applicable) valid and up to date.

5. Payments

  • Waggon does not currently process or collect payments through the app.
  • No payment information is collected or processed through the Waggon app.

6. Document uploads

Some flows ask you to upload identity or vehicle documents. These are used

solely to verify listings and bookings and are processed/stored securely.

See our Privacy Policy below for details.

7. Prohibited conduct

  • Do not use the app for any unlawful purpose.
  • Do not upload false, misleading, or someone else's documents.

8. Limitation of liability

Waggon acts as a platform connecting guests and hosts. To the maximum

extent permitted by law, Waggon is not liable for indirect or incidental

damages arising from a rental arranged through the app. Nothing in these

Terms limits liability that cannot be limited under applicable law.

9. Changes to these terms

We may update these Terms from time to time. Continued use of the app after

a change means you accept the updated Terms.

10. Contact us

Questions about these Terms? Reach us at support@aeiganintelligence.com.

Privacy Policy

This Privacy Policy explains what information Waggon collects, why, and how

it is handled.

1. Information we collect

  • **Account information**: name, phone number, email, and profile details

you provide.

  • **Location data**: your device's location, used to show nearby vehicles

and calculate trip distance/route. You can control location permissions

from your device settings.

  • **Booking information**: booking and ride history within the app.
  • **Documents and photos**: identity or vehicle documents uploaded during

listing or booking, used only for verification.

  • **Device and usage information**: app version, device type, and crash/

diagnostic data, used to keep the app reliable.

2. How we use your information

  • To create and manage your account.
  • To show you relevant nearby vehicles and calculate trip distance.
  • To process bookings.
  • To verify hosts and vehicle listings.
  • To send you booking-related notifications (e.g. approval status, ride

updates).

  • To improve the app and fix issues.

3. Location data

We use your device's location while the app is in use to provide

location-based features such as nearby vehicle search and distance

calculation. You can revoke location access at any time from your device

settings, though some features may not work without it.

4. Sharing your information

  • With hosts/guests as needed to complete a booking (e.g. contact details

for a confirmed trip).

  • With service providers who help us run the app (e.g. cloud hosting,

push notifications), under confidentiality obligations.

  • We do not sell your personal information.
  • We do not currently process any payments in-app, so no payment

information is shared with a payment processor through the app.

5. Data security

We use reasonable technical and organizational measures to protect your

data, including encrypted connections and access controls on our backend.

No method of transmission or storage is 100% secure, but we work to

protect your information.

6. Data retention

We retain your information for as long as your account is active or as

needed to provide the service, comply with legal obligations, resolve

disputes, and enforce our agreements.

7. Your rights

You can access, update, or request deletion of your account information by

contacting us at support@aeiganintelligence.com. You may also disable notifications or

location access from your device settings at any time.

8. Children's privacy

Waggon is not intended for use by anyone under 18. We do not knowingly

collect data from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. We'll update the date

below when we do.

10. Contact us

For any privacy questions or requests, contact us at support@aeiganintelligence.com.

Last updated: 07 September 2026